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Savings and support
We are committed to helping ensure Trulicity is available and affordable. If you have questions about financial support or need some assistance in your treatment journey, the following resources may be able to help.
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Save on your Trulicity Pen
You may be eligible to pay as little as $25 for your Trulicity prescription* with the Trulicity Savings Card, regardless of the dose you’ve been prescribed.
Do you need to activate a card?
If your card was emailed to you, it does NOT need to be activated.
If your card was given to you by your doctor, it DOES need to be activated.
Do you need a card?
We can email you a new card today. Begin by clicking "Get a card" below.
*This offer is not valid for patients without commercial drug insurance or whose prescription claims are eligible to be reimbursed, in whole or in part, by any governmental program.. Offer void where prohibited by law and subject to Lilly pays up to $150 per month, depending on insurance. Other terms and conditions apply.
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Support during COVID-19
If you have lost your job or access to health insurance and need help paying for your treatment, contact the Lilly Diabetes Solution Center at 833-808-1234.
Questions about COVID-19 and diabetes?
Learn more at American Diabetes Association.
Trulicity Support
The Trulicity team can offer you personalized assistance in your treatment journey. That means support and resources for what you need to know—when you need to know it. Sign up today if you are:
- Considering starting Trulicity and want to learn more
- Beginning Trulicity and want help to get off to a good start
- Already taking Trulicity and want tips to continue treatment success
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Helpful Links
Still have some questions? Look through our FAQ section to see answers to some commonly asked questions.
If you’re still looking for more information, these websites may help.
Diabetes basics
Support for you, your family, and friends
Frequently Asked Questions
If you find you have questions, chances are someone else has asked the same thing. Many answers to the most commonly asked questions can be found here. Don’t see your answer? Talk to your doctor or call The Lilly Answers Center at 1‑800‑LillyRx (1‑800‑545‑5979), Monday through Friday.
If you find you have questions, chances are someone else has asked the same thing. Many answers to the most commonly asked questions can be found here. Don’t see your answer? Talk to your doctor or call The Lilly Answers Center at 1‑800‑LillyRx (1‑800‑545‑5979), Monday through Friday.
Click to find answers to Frequently Asked Questions
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How does Trulicity work?
Trulicity is similar to the human hormone GLP‑1 and is thought to work much the same way:
- It helps your pancreas release insulin in response to high levels of sugar in your blood
- It can limit how much sugar gets into your blood from your liver
- It helps slow down how quickly food leaves your stomach
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Will I notice a change in my A1C with Trulicity?
In studies, patients lowered their A1C by 0.7 to 1.6 percentage points on average.
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How do I know if I received my required dose?
Sometimes you may not feel the injection. If the gray plunger on the Trulicity Pen is visible, your dose was delivered and the injection is complete.
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How do I change my Trulicity Day?
It’s helpful to choose a Trulicity Day that fits in with your schedule, but schedules change—and that’s okay. Learn how to change your Trulicity Day here.
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Can I travel with the Trulicity Pen?
Yes! You may store your pen at room temperature below 86°F (30°C) for up to 14 days. Just be sure not to freeze your pen and to keep it away from direct heat and light.
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Will I notice a change in my weight?
Trulicity is not a weight loss drug, although you may lose a little weight. In studies, people who lost weight lost 2 to 6 pounds on average.
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What is a GLP-1 receptor agonist? Is it the same as insulin?
GLP-1 receptor agonists are a type of drug that help the body release insulin when your blood sugar rises after eating. It is not insulin. GLP-1 receptor agonists limit how much sugar gets into your blood from your liver and help slow down how quickly food leaves your stomach. Sometimes doctors may prescribe both insulin and a GLP-1 receptor agonist.
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What if I miss my dose?
- If there are 3 or more days (72 hours) until your next Trulicity Day, take the missed dose as soon as possible
- Skip the missed dose if there are less than 3 days remaining and take your next dose on your regularly scheduled Trulicity Day
- Do not take 2 doses of Trulicity within 3 days of each other (get more information here)
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What are the potential side effects of Trulicity?
The most common side effects with Trulicity tend to be mild to moderate. These may include:
- nausea
- diarrhea
- vomiting
- abdominal pain
- decreased appetite
- indigestion
- fatigue
In studies, gastrointestinal side effects were more common in people taking Trulicity than in people taking the placebo, and people taking Trulicity were more likely to stop treatment because of these side effects.
Trulicity may also cause serious side effects, including possible thyroid tumors (including cancer), inflammation of your pancreas, low blood sugar, serious allergic reactions, or severe stomach problems. Some side effects can lead to dehydration, which may cause kidney problems (including kidney failure).
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Are there additional Trulicity materials available to me?
Yes. You can ask your doctor for the “Getting Started with Once-weekly Trulicity” brochure. This brochure includes How to use your Trulicity Pen, Information about taking Trulicity, and more. Additional support can be found on the Savings & Support page. Also, be sure to view the Trulicity demonstration video to learn more about using your pen.
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What if I can’t afford Trulicity?
If you’re having trouble paying for Trulicity, the Lilly Cares Patient Assistance Program may be able to help. Find out more at LillyCares.com.
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The Lilly Answers Center
If you have additional questions, call The Lilly Answers Center at 1‑844‑TRU‑INFO (1‑844‑878‑4636). Although we won't be able to replace the advice of your healthcare provider, we'll do our best to help you.
