Frequently Asked Questions

If you find you have questions, chances are someone else has asked the same thing. Many answers to the most commonly asked questions can be found here. Don’t see your answer? Talk to your doctor or call The Lilly Answers Center at 1‑800‑LillyRx (1‑800‑545‑5979), Monday through Friday from 9 AM to 8 PM ET.

If you find you have questions, chances are someone else has asked the same thing. Many answers to the most commonly asked questions can be found here. Don’t see your answer? Talk to your doctor or call The Lilly Answers Center at 1‑800‑LillyRx (1‑800‑545‑5979), Monday through Friday from 9 AM to 8 PM ET.

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  • Expand Icon Are there additional Trulicity materials available to me?

    Yes. You can ask your doctor for the “Getting Started with Once-weekly Trulicity” brochure. This brochure includes How to use your Trulicity Pen, Information about taking Trulicity, and more. Additional support can be found on the Savings & Tools page. Also, be sure to view the Trulicity demonstration video to learn more about using your pen.

  • Expand Icon I lost my reminder stickers. Where can I get more?

    Call The Lilly Answers Center at 1‑844‑TRU‑INFO (1‑844‑878‑4636), Monday through Friday from 9 AM to 8 PM ET.

  • Expand Icon Is there a mobile app for Trulicity?

    Yes. Trulicity offers a mobile app for iPhone®. With the Trulicity App, you’ll have mobile access to a variety of helpful Trulicity resources. The app lets you set weekly reminders to take Trulicity on your Trulicity Day, interact with a virtual demo pen, explore frequently asked questions, chat live with a Lilly medical professional, sign up for savings and support, review safety information, and more.

    Download the free Trulicity App for iPhone®* from the App Store®

    * Apple and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

  • Expand Icon What are reminder stickers and how do I use them?

    Once you select your Trulicity Day, use the stickers to label that day of the week, every week on your personal calendar, until the stickers run out. Just like your sharps container, make sure your calendar is in a convenient place that you’ll pass by every week on your Trulicity Day. If you use a pillbox for your medicines, we’ve also included a sticker for you to use as a weekly dose reminder. Just place this sticker on top of your pillbox (not inside it) on the day of the week that you choose as your Trulicity Day.

    We’ve also included a sticker to remind you when it is time to get your next sharps container. Depending upon the size of your sharps container, place this reminder sticker on the calendar to remind you when it’s time to order a new one.

  • Expand Icon What if I can’t afford Trulicity?

    If you’re having trouble paying for Trulicity, the Lilly Cares Patient Assistance Program may be able to help. Find out more at LillyCares.com.

Indication and Important Safety Information 
WARNING: POTENTIAL RISK OF THYROID TUMORS INCLUDING THYROID CANCER

Indication and Important Safety Information 
WARNING: POTENTIAL RISK OF THYROID TUMORS INCLUDING THYROID CANCER

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